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SỬA CHỮA BẢO TRÌ MÁY IN PRINTRONIX P7215 CHUYÊN NGHIỆP

SỬA CHỮA BẢO TRÌ MÁY IN PRINTRONIX P7215 CHUYÊN NGHIỆP
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Đặc điểm nổi bật Sửa chữa máy in printronix p7215, sua chua may in printronix p7215, linh kiện, vật tư, ribbon chính hãng, Mainboard chính, đầu kim, tractor kéo giấy, moter, lá thép đầu kim, ribbon sheild, hammer coil bad, mainboard điều khiển đầu kim, IC, dây curoa, sensor, hammer voltage 1, hammer voltage 2, Shuttle Fault, Checksum Fault, Paper Out, Máy In ra mã, In nhảy trang, In mất nét, Không nhận giấy, chớp đèn...

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CÔNG TY SIÊU TỐC SỬA CHỮA BẢO HÀNH PRINTRONIX P7215 CHUYÊN NGHIỆP,

Khi máy in Printronix P7215 bị sự cố hư hỏng Quý khách vui lòng gọi Mr Hồng: 0913 859 859 để được tư vấn kỹ thuật miễn phí.

Công ty chúng tôi nhập khẩu trực tiếp linh kiện thay thế chính hãng Printronix, có nguồn gốc xuất xứ CQ, CQ chính hãng đầy đủ. Với đội ngủ chuyên gia kỹ thuật có kinh nghiệm trên 10 năm về sửa chữa, bảo trì, bảo dưỡng máy in tốc độ cao Printronix chuyên dụng cho các đơn vị in cước Điện lực, Viễn thông, Cấp nước, ngân hàng và các đơn vị công ty công nghiệp in mã vạch, báo cáo sổ sách, hóa đơn giá trị gia tăng VAT.

Công ty chúng tôi luôn có máy dự phòng cho Quý đơn vị mượn chờ sửa chữa.

Đến với công ty Siêu Tốc quý đơn vị sẽ hài lòng về dịch vụ sửa chữa chuyên nghiệp tốc hành, nhanh nhất đúng như tên công ty Siêu Tốc.

Printer Error Messages

Khi gặp các lỗi của máy in Printronix, P7000, P5205B, P5205 PSA3, P5210 PSA3, P7005, P7005zt, P7205, P7210, P7215, P7220, theo bảng dưới đây hãy gọi MR HỒNG 0913 859 859 để được tư vấn miễn phí

Printer Error Messages
Message
Explanation
Action

06 HOST REQUEST

Host attention message

The host computer or printer controller requires attention.

08 HOLD PRINT TIMEOUT

Printer was offline more than 10 minutes, and the “Intervention Required” parameter is set to “Send to Host.”

Press ON LINE to put printer in online state.

8.5V PWR FAIL*

Internal power failure.

Contact authorized service representative.
Call 0913 859 859

15 COMM CHECK

Line not active (twinax interface).

Check cable connection.

15V CTL FAIL*

Controller voltage failure.

Contact authorized service representative.
Call 0913 859 859

22 INVALID ADDR

Unit address not recognized by
printer. (Twinax interface)

Ensure that printer address matches host setting.

23.5V CTL FAIL*

Controller voltage failure.

Contact authorized service representative.
Call 0913 859 859

31 PAPER OUT TIMEOUT

A timeout message is sent to the host if paper is not loaded 10 minutes after CLEAR was pressed to clear the paper out fault.

Load paper.

32 PAPER JAM TIMEOUT

A timeout message is sent to the host if no paper motion has occurred for 10 minutes after
CLEAR was pressed to clear
the jam fault.

Clear paper jam and reload paper.

33 PLATEN OPEN TIMEOUT

Platen lever has been open for at least one minute.

Close platen lever.

34 RIBBON STALL TIMEOUT

In the CT emulation with a coax interface, the ribbon has not moved for 10 minutes after CLEAR was
pressed to clear the ribbon drive
fault.

Reload the ribbon.

48V PWR FAIL*

Internal power failure.

Contact authorized service representative.
Call 1-800-243-3338

A TO D OVERUN*

Fatal firmware error on controller
board.

Contact authorized service representative.
Call 0913 859 859

ACCESS NULL PTR*

Fatal firmware error on controller
board.

Contact authorized service representative.
Call 0913 859 859

ACTIVATE LOST

Printer detects twinax protocol
communication errors.

The printer reports the error.

B10 ERROR: NO DRAM DETECTED*

SDRAM DIMM may not be properly installed.

Cycle power to see if the message clears, if not, contact authorized service representative.
Call 0913 859 859

B11 ERROR: RAM TEST FAILED*

RAM test failure. SDRAM DIMM
may not be properly installed.

Cycle power to see if the message clears, if not, contact authorized service representative.
Call 0913 859 859

B12 ERROR: PROGRAM
MISSING*

Program not downloaded to the
printer.

Cycle power to see if the message clears, if not, contact authorized service representative.
Call 0913 859 859

B13 ERROR: NOT
COMPATIBLE*

Attempting to download a program that is not intended for this printer.

Cycle power to see if the message clears, if not, contact authorized service representative.
Call 0913 859 859

B19 ERROR: DC RETURNED*

The boot code calls the DC (the
printer software that runs on the
PowerPC) and then the DC code
should run and never return back
to the boot code. If the DC code
returns back to the boot code then this message will be displayed.

Cycle power to see if the message clears, if not, contact authorized service representative.
Call 0913 859 859

B20 STATUS :00%
DOWNLOAD MODE

Status message informing the
operator that software is being
downloaded. Percentage figure
indicates approximate amount loaded into the printer.

No action is required.

B21 STATUS: PRINTER RESET

Status message informing the operator that the printer is undergoing a system reset.

No action is required.

B22 ERROR:
DECOMPRESS SIZE*

FLASH SIMM may not be properly
installed.

Cycle power to see if the message clears, if not, contact authorized service representative.
Call 1-800-243-3338

B23 ERROR:
DECOMPRESS CKSUM*

FLASH SIMM may not be properly
installed.

Cycle power to see if the message clears, if not, contact authorized service representative.
Call 0913 859 859

B30-STATUS: INITIALIZING

Status message informing the
operator that software is being
downloaded through one of the
printer’s I/O ports using the two-key download activation.

No action is required.

B35-STATUS:
WAITING FOR EC STATUS

Waiting for EC/DC Powerup
handshake

No action is required.

B40 ERROR:
SDRAM EEPROM CKSUM BAD*

SDRAM DIMM may not be properly installed.

Cycle power to see if the message clears, if not, contact authorized service representative.
Call 0913 859 859

B41 ERROR: DIM MEMORY NOT SDRAM*

SDRAM DIMM is not compatible with the computer. SDRAM DIMM
may not be properly installed.

Cycle power to see if the message clears, if not, contact authorized service representative.
Call 0913 859 859

B42 ERROR: SDRAM ROWS NOT ALLOWED*

SDRAM DIMM is not compatible with the computer. SDRAM DIMM
may not be properly installed.

Cycle power to see if the message clears, if not, contact authorized service representative.
Call 0913 859 859

B43 ERROR: SDRAM TOO MANY BANKS*

SDRAM DIMM is not compatible with the computer. SDRAM DIMM
may not be properly installed.

Cycle power to see if the message clears, if not, contact authorized service representative.
Call 0913 859 859

B44 ERROR: SDRAM NOT 64 BITS WIDE*

SDRAM DIMM is not compatible with the computer. SDRAM DIMM
may not be properly installed.

Cycle power to see if the message clears, if not, contact authorized service representative.
Call 0913 859 859

B45 ERROR: SDRAM IS WRONG VOLTAGE*

SDRAM DIMM is not compatible with the computer. SDRAM DIMM
may not be properly installed.

Cycle power to see if the message clears, if not, contact authorized service representative.
Call 0913 859 859

B46 ERROR: SDRAM HAS MIXED SIZES*

SDRAM DIMM is not compatible with the computer. SDRAM DIMM
may not be properly installed.

Cycle power to see if the message clears, if not, contact authorized service representative.
Call 0913 859 859

B47 ERROR: SDRAM LARGER THAN 256M*

SDRAM DIMM is not compatible with the computer. SDRAM DIMM
may not be properly installed.

Cycle power to see if the message clears, if not, contact authorized service representative.
Call 0913 859 859

B49 ERROR: SDRAM # LOGICAL BANKS*

SDRAM DIMM is not compatible with the computer. SDRAM DIMM
may not be properly installed.

Cycle power to see if the message clears, if not, contact authorized service representative.
Call 1-800-243-3338

B50 ERROR: SDRAM LOGIC COMB BANKS*

SDRAM DIMM is not compatible with the computer. SDRAM DIMM
may not be properly installed.

Cycle power to see if the message clears, if not, contact authorized service representative.
Call 0913 859 859

B50 STATUS: XX%
CLEAR FLASH

Emulation software successfully loaded in RAM. Old program being
deleted from flash memory.

No action is required.

B51: ERROR SDA
LINE STUCK LOW

Problem with I2C bus. Either
SDRAM or PCI card shorting out
the bus.

Contact authorized service representative.
Call 0913 859 859

B51 STATUS: XX%
PROGRAMMING...

Status message file successfully
loaded and is being saved in
flash memory.

No action is required.

B55 STATUS: SEND
PROGRAM TO EC

EC program downloaded and being programmed in EC.

No action is required.

BARCODE DAMAGED
Reverse Spools

Barcode detected, but not fully
decoded.

If barcode appears
damaged, reverse ribbon
spools. If barcode label is
present and undamaged,
clean sensor lens using
damp cloth or swab.
Check that platen gap
may be too tight
constricting ribbon
motion. Loosen gap if
needed.

BARCODE MISSING
Install New RBN

No barcode seen on the ribbon
spool. Indicates missing label or
damaged or dirty sensor.

If label is missing, install
new ribbon. If barcode
label is present and undamaged, clean sensor
lens using damp cloth or
swab.

BUFFER OVERRUN

Receive overrun (serial interface).

Clear jam and reload
paper. If this message
recurs, contact authorized service representative.
Call 1-800-243-3338

CLEAR PAPER JAM

No paper motion.

Clear jam and reload
paper. If this message
recurs, contact authorized service representative.
Call 0913 859 859

CLEARING PROGRAM FROM FLASH

Status message: emulation software successfully loaded into printer RAM and the checksum
matched. The old program is now
being deleted from flash memory.

No action is required.

CLOSE PLATEN

The platen lever is open.

Close the platen lever.

COIL HOT

One or more hammer coils are
overheating.

Contact authorized service representative.
Call 0913 859 859

CTL VOLT FAIL*

Controller voltage failure.

Contact authorized service representative.
Call 1-800-243-3338

DIAGNOSTIC PASSED

Status message: the printer passed its memory and hardware
initialization tests.

No action is required.

DO NOT POWER OFF

This is a standard warning message that displays while the printer is downloading software.

Do not power off the
printer until downloading
is complete.

DRVR CIR BAD*

Hammer coil count test failed.

Contact authorized service representative.
Call 0913 859 859

E NET TEST UNAVAILABLE

The Ethernet PCBA did not initialize correctly.

Cycle power. Wait for “E
Net Ready” to display,
then retry operation. If the
fault message appears
again, contact authorized service representative.
Call 0913 859 859

ERROR: DC PROGRAM NOT VALID

The printer cannot find the data
controller program or the validation
checksum is corrupt.

Download the program
again. If the message
appears, replace the flash
memory SIM

ERROR: DRAM AT ADDRESS XXXXXXXX

The printer found a defective memory location.

Contact authorized service representative.
Call 0913 859 859

ERROR: EC PROGRAM NOT VALID

The printer cannot find the engine
controller program or the validation
checksum is corrupt.

Contact authorized service representative.
Call 0913 859 859

ERROR: EC STOPPED AT
STATE XXXX

XXXX is a number from 0000 to 0010. The Engine Controller has
stopped and is in the state identified by the number displayed.

Contact authorized service representative.
Call 0913 859 859

ERROR: FLASH DID
NOT PROGRAM

The printer encountered an error trying to program flash memory.

Download the program
again. If the message
appears, Contact authorized service representative.
Call 0913 859 859

ERROR: FLASH
NOT DETECTED

The printer could not find flash
memory.

Contact authorized service representative.
Call 0913 859 859

ERROR: LOCKED
SN=nnnnnnnnnnnnn
nnnnnnnn

nnnnnnnnnnnnnnnnnnnnn is the
serial number ofthe printer’s
security key. The SPX serial numberdoes not match the
printer’s serial number and
cannot be used with the printer.

Contact authorized service representative.
Call 0913 859 859

ERROR: NO DRAM
DETECTED

The printer could not find any DRAM.

Contact authorized service representative.
Call 1-800-243-3338

ERROR: NVRAM
FAILURE

The non-volatile SRAM on the
controller board has failed.

Contact authorized service representative.
Call 0913 859 859

ERROR OCCURRED
FLUSHING QUEUES*

An interim message that
displays while the printer discards
host data it cannot use because a
fault condition exists.

Contact authorized service representative.
Call 0913 859 859

ERROR: PROGRAM
NEEDS MORE DRAM

The printer requires more DRAM to run the downloaded program

Contact authorized service representative.
Call 1-800-243-3338

ERROR: PROGRAM
NEEDS MORE FLASH

The printer requires more flash
memory to run the downloaded
program

Contact authorized service representative.
Call 0913 859 859

ERROR: PROGRAM
NOT COMPATIBLE

The printer is not compatible with the downloaded program.

Use the correct emulation
software options for
this printer model.

ERROR: PROGRAM
NOT VALID

The printer does not see a program
in flash memory.

There is no program in
printer memory. Download the emulation.

ERROR: SECURITY
KEY NOT DETECTED

The security key is not present or
failed.

Contact authorized service representative.
Call 0913 859 859

ERROR: SHORT AT
ADDRESS XXXX

Hardware failure in SDRAM or
controller circuitry.

Contact authorized service representative.
Call 0913 859 859

ERROR: WRITING
TO FLASH

Hardware or software fault in
flash memory.

Contact authorized service representative.
Call 1-800-243-3338

ERROR: WRONG
CHECKSUM

The printer received the
complete program but the checksum did not match.

Contact authorized service representative.
Call 0913 859 859

ERROR: WRONG
OEM OR PRINTER TYPE

The SPX inserted in the debug port is not intended for this model printer or this OEM.

Contact authorized service representative.
Call 0913 859 859

ETHERNET ADAPTER BEING INITIALIZED

Status message indicating that the
Network Interface Card is processing the boot procedure.

No action is required.

ETHERNET DETECTED

Status message indicating that the
Network Interface Card has established connection.

No action is required.

EXCESS RBN WEAR
Install New RBN

Displayed when ribbon reaches end of life

Install a new ribbon.

EXHAUST FAN FLT
(Cabinet model only)

Sensors cannot detect current in
fan circuit.

Power off the printer and
remove the paper path
(see Maintenance
Manual). Check that the
fan cable connector is
connected. Check for
obstruction of vents and
fan airway, and remove
any obstructions. Check
for items beneath the
printer blocking cabinet
vents. Power back on the
printer. If this message
appears again, contact
your authorized service
representative. Call 0913 859 859

FIRMWARE ERROR*

Application software tried to perform an illegal printer function or
damaged memory detected on board.

Contact authorized service representative.
Call 0913 859 859

FM HEADER ERROR*

Applications software has violated header parameters.

Contact your system
administrator.

FRAMING ERROR

Serial framing error
(serial interface).

Check your printer serial
interface parameter settings; if necessary, adjust them so that they match the settings of the attached host.

FREEFORM OFF

A control panel key is stuck in the
down position.

Press the key again.

FREEFORM ON:
OFF HOLD KEY @
PWRUP

This message appears if the freeform feature is enabled. This
feature is for manufacturing use
only and is never used by the
customer or field maintenance
personnel.

Contact authorized service representative.
Call 0913 859 859

GRF CHK ERROR
PRESS STOP

Printer has received a nonprintable
character.

Press CLEAR and then
ON LINE.

HAM. COIL OPEN*

Electrical malfunction of one
or more hammer coils.

Contact authorized service representative.
Call 1-800-243-3338

HAMMER COIL BAD*
#, #, #, ...etc

Hammer coil # failed current test
at power up.

Contact authorized service representative.
Call 0913 859 859

HB NOT INSTALLD*

Self-test does not detect hammer
coils.

Contact authorized service representative.
Call 1-800-243-3338

HMR BANK FAN FLT

Sensors cannot detect current in
fan circuit.

Check that fan cable is
connected. Check for
obstruction of vents and
fan airway; remove any
obstructions. Check for
items beneath the printer
blocking cabinet vents.
Power back on the printer. If this message appears again, contact your authorized service representative. 
Call 0913 859 859

ILL EXT BUS ACC*

Fatal firmware error on controller
board.

Contact authorized service representative.
Call 0913 859 859

ILLGL OPR ACCSS*

Fatal firmware error on controller
board.

Contact authorized service representative.
Call 0913 859 859

INCOMPAT E-NET

Incompatible network interface
card (NIC) is installed.

Install a compatible NIC
to the printer then reboot. If this message appears again, contact your authorized service representative. 
Call 0913 859 859

INTAKE FAN FAULT

Sensors cannot detect current in
fan circuit.

See description for HMR
BANK FAN FLT.

INTERRUPT UNUSED VECTOR 00

The controller board receives an
interrupt it does not understand.

Cycle power. If this message occurred once and never again, you can ignore it. Contact authorized service representative.
Call 0913 859 859

INVALID ACTIVATE

Printer detects twinax protocol
communication errors.

The printer reports the
error.

INVALID COMMAND

Printer detects twinax protocol
communication errors.

The printer reports the
error; host action is required.

LO DRV. SHORT *

Circuit(s) on the hammer bank or in the hammer bank power cable
shorted to ground.

Contact authorized service representative.
Call 0913 859 859

LOAD PAPER

Printer is out of paper.

Load paper.

LOADING PROGRAM FROM PORT XX%

Status message: the new emulation program is loading
into printer RAM. XX% indicates how much of the program has
loaded.

No action is required.

LOADING PROGRAM INTO
FLASH

The printer has deleted the previous program from flash memory and is loading the new program into flash memory.

No action is required.

NEW SPX DETECTED
PRESS ENTER

The printer detects an SPX installed at the debug port and
the SPX is valid for the printer.

Contact authorized service representative.
Call 1-800-243-3338

NON VOLATILE
MEMORY FAILED

The flash memory is defective.

Contact authorized service representative.
Call 0913 859 859

OLD RIBBON
Install New RBN

Ribbon was previously declared end of life on the installed machine.

Install a new ribbon.

ON LINE

Printer state message: printer is
online and in communication
with host.

No action is required.

ONLINE
28 CU NOT ENAB

Poll timeout error. The printer was not polled for one minute. (Coax
interface.)

Check cable connection
and host system.

ONLINE
8344 FAILED*

Link-level code test detects hardware failure.

Contact authorized service representative.
Call 0913 859 859

ONLINE
CU TIMED OUT

Enable poll timeout. The printer was not enabled for one minute. (Coax interface)

Check cable connection
and host system.

PAP BAD TABLE*

Fatal firmware error on controller
board.

Contact authorized service representative.
Call 0913 859 859

PAP BSY TOO LNG*

Fatal firmware error on controller
board.

Contact authorized service representative.
Call 0913 859 859

PAP FIFO OVERFL*

Fatal firmware error on controller
board.

Contact authorized service representative.
Call 0913 859 859

PAP FIFO UNDRFL*

Fatal firmware error on controller
board.

Contact authorized service representative.
Call 0913 859 859

PAP ILLGL ST*

Fatal firmware error on controller
board.

Contact authorized service representative.
Call 0913 859 859

PAP INCMPL ENER*

Fatal firmware error on controller
board.

Contact authorized service representative.
Call 0913 859 859

PAP INVLD CMD*

Fatal firmware error on controller
board.

Contact authorized service representative.
Call 0913 859 859

PAP INVLD PARM*

Fatal firmware error on controller
board.

Contact authorized service representative.
Call 0913 859 859

PAP NOT SCHED*

Fatal firmware error on controller
board.

Contact authorized service representative.
Call 0913 859 859

PAP NT AT SPEED*

Fatal firmware error on controller
board.

Contact authorized service representative.
Call 0913 859 859

PAP UNEXP INT*

Fatal firmware error on controller
board.

Contact authorized service representative.
Call 0913 859 859

PARAMETER ERROR*

Illegal parameter value received in
command code.

Contact your system
administrator.

PARITY ERROR

Parity error (serial interface)

Check your printer serial
interface parameter
settings; if necessary,
adjust them so that they
match the settings of the
attached host.

PLAT INV CMD*

Fatal firmware error on controller
board. Platen Invalid Command.

Contact authorized service representative.
Call 0913 859 859

PLAT INV PARM*

Fatal firmware error on controller
board. Platen Invalid Parameter.

Contact authorized service representative.
Call 0913 859 859

PLAT INV STATE*

Fatal firmware error on controller
board. Platen Invalid State.

Contact authorized service representative.
Call 0913 859 859

PLEASE WAIT...
RESET IN PROGRESS

The printer finished loading the
program into flash memory and is
automatically resetting itself.

No action is required.

POWER SAVER MODE

Status message: printer is in low energy idle state, all fans and higher voltages are off, only +5Vdc logic circuits are active.

No action is required.

POWER SUPPLY
HOT

Power supply sensors report high
temperatures.

Check printer
environment. If hot or
dusty, relocate printer.
Contact your authorized
service representative if
this occurs frequently.
Call 0913 859 859

PRINTER HOT

Controller board sensors report high temperatures on the board.

Check printer
environment. If hot or
dusty, relocate printer.
Contact your authorized
service representative if
this occurs frequently.
Call 0913 859 859

PRINTER UNDER
REMOTE CONTROL

Another user is accessing the
printer remotely with the remote
management software utility.

Wait until the remote user
has finished their remote
management session, or
press any key to disable
the Printer Manger and
gain control of the printer.

PROTECTED
INSTR*

Fatal firmware error on controller
board.

Contact authorized service representative.
Call 0913 859 859

PWR SUPP VOLT *

Power supply failed.

Replace power supply board.

QUEUE OVERRUN

In CT twinax emulation, the print
buffer has overflowed.

Contact authorized service representative.
Call 0913 859 859

RBN SENSOR ERROR
See User Manual

Failure of the barcode reader
sensor.

Contact authorized service representative.
Call 0913 859 859

REMOVE USED SPX
THEN PRESS ENTER

Status message: An SPX is depleted because it has successfully reprogrammed the
security key on the controller board.

Contact authorized service representative.
Call 0913 859 859

RESTORING BOOT
CODE

Normal download initialization
message.

No action is required.

RIB INVLD CMD*

Ribbon Invalid Command. Firmware error on the controller board.

Cycle power. Run the
print job again. If the
message appears,
download the emulation
software again. If the
message appears again,
contact your authorized
service representative.
Call 0913 859 859

RIB INVLD STATE*

Ribbon Invalid State.

Contact authorized service representative.
Call 0913 859 859

RIBBON DRIVE

The controller board does not detect a ribbon drive motor.

Contact authorized service representative.
Call 0913 859 859

RIBBON UNDER 2%
Change RBN Soon

Message is displayed when
ribbon life reaches 2% level.

Install a new ribbon.

RBN AT END POINT
Change Ribbon

Software has determined that
the ribbon life is at end point.

Install a new ribbon.

RIBBON NOT
RECOGNIZED

The printer does not detect correct
ribbon type.

Use the ribbons specified
for the printer.

RIBBON STALL

The controller board does not
detect ribbon movement.

Check the ribbon path for
jams; if necessary, install
a new ribbon.

SCS COMMAND
ERROR*

Printer received undefined control
character.

Contact your system
administrator.

SECURITY CODE
VIOLATION*

Security code of PAL on controller
board does not match code of
firmware on the controller board.

Contact authorized service representative.
Call 0913 859 859

SECURITY KEY
NOT DETECTED

The security key is not present or has failed.

Contact authorized service representative.
Call 0913 859 859

SENDING PROGRAM
TO EC PROCESSOR

Status message: the printer is
loading the engine controller program into the engine controller.

No action is required.

SHUTL INV CMD*

Fatal firmware error on controller
board.

Contact authorized service representative.
Call 1-800-243-3338

SHUTL INV PARM*

Fatal firmware error on controller
board.

Contact authorized service representative.
Call 0913 859 859

SHUTL OVR
SPEED*

The shuttle is running over
speed.

Contact authorized service representative.
Call 1-800-243-3338

SHUTTLE JAM

No shuttle movement or shuttle moving at wrong speed.

Check for obstruction to
shuttle, a twisted ribbon,
or platen lever closed too
tightly. If fault source is
not apparent, contact
your authorized service
representative.
Call 0913 859 859

SHUTTLE STALL

The shuttle is not
moving.

Set the platen lever to
match the thickness of
paper, but not too tightly.
Check and adjust the
platen gap. Inspect the
ribbon mask for
deformation that snags
and interferes with shuttle
movement. If fault source
is not apparent, contact
your authorized service
representative.
Call 0913 859 859

SOFTWARE ERROR*
CYCLE POWER

Application software tried to
perform illegal printer function, or
damaged logic circuits found on
controller board.

Contact authorized service representative.
Call 0913 859 859

SPX FOUND, ERROR: 
KEY NOT DETECTED

The controller board does not
have a security key.

Contact authorized service representative.
Call 0913 859 859

SPX NOT NEEDED
OPTIONS ENABLED

Options included on the SPX are
already installed on the host printer.

Contact authorized service representative.
Call 0913 859 859

STACK
OVERFLOW*

Fatal firmware error on controller
board.

Contact authorized service representative.
Call 0913 859 859

STACK
UNDERFLOW*

Fatal firmware error on controller
board.

Contact authorized service representative.
Call 0913 859 859

STACKER FAULT

Stacker is not functioning
correctly.

Check for obstructions in
the stacker area. If fault
persists, contact your
authorized service
representative.
Call 0913 859 859

STACKER FULL

Power stacker is full of paper.

Remove paper.

STACKER JAM

This message is triggered if there is paper inside the throat of the
stacker elevator, but the elevator is
not moving.

1. Open the cabinet rear
door and check for
obstructions preventing
elevator movement.
Remove any
obstructions.
2. Run the print job again.
If the message appears
again, contact your
authorized service
representative.
Call 0913 859 859

TABLE MISMATCH
DOWNLOAD AGAIN

Indicates that software update
has failed and should be reloaded.

Contact authorized service representative.
Call 0913 859 859

TCB CORRUPTED*

Fatal firmware error on controller
board.

Contact authorized service representative.
Call 0913 859 859

TCP PORT BUSY

Error message reported by the
Printer Manager when ethernet
interface option is installed.

Refer to the Printronix
P7000 PSA3 Printers
Maintenance Manual.

UNDEF
INTERRUPT*

Fatal firmware error on controller
board.

Contact authorized service representative.
Call 0913 859 859

UNDFNED
OPCODE*

Fatal firmware error on controller
board.

Contact authorized service representative.
Call 0913 859 859

UNKNOWN RBN1
Install New RBN

Ribbon was not a Printronix coded
barcode.

Install a new ribbon.

UNKNOWN RBN2
Install New RBN

Ribbon not authorized.

Install a new ribbon.

UP DRV. SHORT*

Hammer drive circuits on the
boards shorted to ground.

Cycle power to see if the
message clears, if not,
contact your authorized
service representative.
Call 0913 859 859

WAITING FOR ETHERNET
ADAPTER

Appears when the printer is first
powered on if the optional Network 
Interface Card is installed.

No action is required.

 

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Trụ sở: 440/32 Nguyễn Kiệm, P.3, Phú Nhuận, TP. HCM

Mã số thuế: 0310903403 , Ngày cấp 07/06/2011

VP HCM: 05 đường số 26, P. Linh Đông, TP.Thủ Đức

VP Đồng Nai: Xã Phú Túc, Huyện Định Quán

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